Foxfire Hospitality

Our Approach to Hospitality

At Foxfire Mountain House and Lost Fox Inn, we believe great hospitality begins with the people who create it.

The warmth of a dining room, the care behind a beautifully prepared meal, and the attention to detail in a guest stay don’t happen by accident. They are made possible each day by talented people whose work deserves to be respected, supported, and fairly compensated.

For that reason, we operate our properties with a tip-free model. You’ll notice that a tip line is not included on your receipt. Rather than relying on gratuities, we build the cost of living wages and meaningful benefits directly into our pricing.

This approach allows us to create a workplace that is more stable, equitable, and sustainable for the people behind the experience. It also allows our guests to enjoy their meal or stay without the added step of calculating gratuity at the end.

No Tip Line, by Design

We believe hospitality works best when compensation is thoughtful, transparent, and not dependent on the variability of tips.

By building living wages and benefits directly into our pricing, we are able to support our team in ways that are still uncommon in hospitality, while also creating a simpler and more seamless guest experience.

It’s a model rooted in care: care for our team, care for our guests, and care for the long-term health of the communities we are part of.

How We Support Our Team

Our team receives a range of benefits designed to support long-term well-being and help make hospitality a more viable career.

These include:

  • $550 per month toward employer-sponsored health insurance

  • A 401(k) plan with 4% employer match

  • Paid time to recharge, including PTO and seasonal breaks

  • Holiday closures that allow our team time with family

  • Birthday and year-end bonuses

  • Shift meals

  • Team discounts on lodging and dining

  • Schedules designed with consistency in mind

  • Opportunities for internal growth across our two properties

We are proud to offer benefits that reflect the value of the people who make our properties feel warm, welcoming, and memorable.

Why Our Prices May Look Different

We understand that this model may make our prices look different at first glance. That is intentional.

We believe pricing should reflect the true cost of thoughtful hospitality—not only the ingredients on the plate or the room itself, but also the labor, skill, and care behind the experience.

For us, this is not simply a pricing decision. It is part of a broader commitment to building a hospitality company where both guests and our team are genuinely cared for.

A More Sustainable Kind of Hospitality

When you dine or stay with us, you are supporting a version of hospitality that values both guest experience and employee well-being.

We believe the two are deeply connected. Taking care of our team is one of the most important ways we can care for our guests, and we are proud to operate with that in mind.