Policies

terms & conditions

  • Our 18+ Age Policy: Foxfire Mountain House is most often enjoyed as a quiet R&R getaway or a romantic destination for couples. In an effort to cultivate an environment conducive to these purposes, all guests staying in our main inn must be over the age of 18. The private four bedroom Foxfire Cottage is ideal for groups with younger guests.

  • Pet Policy: Guests staying in our private four bedroom Foxfire Cottage are welcome to bring well-behaved dogs for an additional cleaning charge of $100. All other guest rooms on property (including all rooms in our main inn) do not accommodate dogs. Dogs are not allowed in the main inn at any time and must be on a leash when not in the Foxfire Cottage . Please let us know if you’ll be traveling with a pet. If dogs are left unattended in the Foxfire Cottage, they must be crated. Any damage to Foxfire guest rooms or the property will immediately be charged to the card on file.

  • All stays will be charged 14 days prior to check-in.

  • Check-in is between 4-8pm (*if you’ll be later, please email us in advance at hello@foxfiremountainhouse.com).

  • Check-out is 11am.

  • Guest rooms at Foxfire Mountain House are all double occupancy. Please inquire directly regarding any specific needs.

  • Foxfire Mountain House is a smoke free property. Smoking in guestrooms will result in a $500 cleaning fee being added to your invoice.

  • Foxfire Mountain House is not responsible for damaged, lost or stolen items.

  • Lost or missing room keys will be billed to the card on file at $35.

  • All outstanding tabs will be applied to the credit card on file upon check-out.

  • All rates are subject to state and local taxes.

cancellation policy

  • Your reservation may be cancelled up to 14 days prior to the date of arrival at no charge.

  • Cancellations made within 14 days of the date of arrival will have the full stay charged. If we are able to rebook your room within this window, your stay will be refunded less a $100 admin fee.

ADA policy

Foxfire Mountain House is committed to providing an online experience that is accessible and easy to use for everyone, including those with disabilities.  We are in the process of of updating our website to ensure that it meets the accessibility standards outlined by the ADA & World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA.

Our Hotel is committed to making its property accessible to all guests, regardless of abilities or disabilities. If you have questions about the accessible facilities and services at the Hotel, please email us at hello@foxfiremountainhouse.com.